Privacy Policy

At CIA Rodriguez, we believe that premium body care extends beyond our transformative products to include a secure, transparent, and luxurious digital experience. Just as we meticulously craft our ANTI-FRIZZ, ANTI-POLLUTION, AFTER SUN, and comprehensive Body, Face, and Hair collections, we approach your privacy with the same commitment to excellence, science, and trust that defines our brand.

This Privacy Policy outlines how we collect, use, protect, and manage your personal information when you visit bodycareproductsus.com or make purchases from our global clientele (excluding some remote areas and specific Asian regions).

1. Information We Collect

Personal Information You Provide

• Identity and Contact Data: Name, email address, shipping and billing addresses, phone number when you create an account or place an order
• Payment Information: Credit card details (Visa, MasterCard, JCB) or PayPal account information processed through our secure payment gateways
• Transaction Data: Purchase history, product preferences (such as your interest in our ANTI-POLLUTION or AFTER SUN collections), and order details
• Communication Data: Messages sent to our customer care team at [email protected]
• Account Data: Login credentials and saved preferences for faster future purchases

Information Collected Automatically

• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system
• Usage Data: Information about how you navigate our website, products you view, and your interaction with our content
• Marketing and Communications Data: Your preferences in receiving marketing from us

2. How We Use Your Information

We use your personal information to provide the seamless, luxurious shopping experience that matches the quality of our products:

• Order Fulfillment: To process your payments securely and deliver your purchased products worldwide
• Customer Service: To respond to your inquiries and provide support through our customer care team
• Personalization: To tailor product recommendations based on your preferences for our Body, Face, or Hair collections
• Website Improvement: To enhance our website functionality and user experience
• Security: To protect against fraud and maintain the security of our systems
• Marketing: To send you information about products that align with your interests, with your consent where required by law

3. Data Sharing and Disclosure

We value your trust and only share your information in limited circumstances:

• Service Providers: We engage trusted third parties to process payments (Visa, MasterCard, JCB, PayPal), ship orders, and provide customer service support
• Legal Requirements: We may disclose information when required by law or to protect our rights, safety, or property
• Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred

We never sell your personal information to third parties for their marketing purposes.

4. Data Storage and Security

Your security is our priority, reflecting our brand’s commitment to excellence:

• Global Operations: As we serve an international clientele, your data may be processed and stored in various countries with appropriate safeguards
• Industry-Standard Protection: We employ encryption, secure servers, and trusted payment gateways that meet the highest security standards
• Limited Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law
• Secure Transactions: All financial transactions are protected using industry-standard SSL encryption technology

5. Your Rights and Choices

We respect your control over your personal information:

• Access and Correction: You may access and update your personal information through your account settings
• Data Portability: You can request a copy of your personal data in a structured format
• Deletion: You may request deletion of your personal information, subject to certain legal obligations
• Marketing Preferences: You can opt-out of marketing communications at any time using the unsubscribe link in our emails
• Account Controls: You can checkout as a guest or create an account to manage your preferences

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Like most premium e-commerce experiences, we use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for basic site functionality, including secure checkout and account access
• Performance Cookies: Help us understand how visitors interact with our website to improve its performance
• Functionality Cookies: Remember your preferences to provide a personalized experience
• Targeting Cookies: Used to deliver relevant advertisements based on your interests

You can control cookie preferences through your browser settings, though this may impact your website experience.

7. International Data Transfers

As a global brand serving customers worldwide (excluding some remote areas and specific Asian regions), your personal information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

8. Children’s Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a visitor under the age of 16, we will delete the information from our records.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post any changes on this page with an updated revision date. For significant changes, we will provide more prominent notice.

10. Contact Us

Thank you for trusting CIA Rodriguez with your body care needs. We’re committed to making every aspect of your experience with us—from product selection to privacy protection—reflect the luxury, science, and nature that define our brand.